1. Provider and acceptance
Groviix is provided by ALLIN INFO SYSTEMS PRIVATE LIMITED, India (“Groviix”, “we”, “us” or “our”). By creating or using an account, accepting a quote or order, or accessing the service on behalf of an organization, you agree to these Terms and confirm that you have authority to bind that organization. If you do not agree, do not use the service.
2. Business users and accounts
Groviix is intended for business use by adults authorized to act for their organization. You must provide accurate account information, keep sign-in and email access secure, use individual user accounts where provided, and promptly tell us about suspected unauthorized access. You are responsible for activity performed through your users except to the extent caused by our breach.
3. Private beta and service scope
Groviix is currently offered through a private beta. Modules, connected accounts, onboarding, support, usage and commercial terms apply only as described in an accepted written quote, order or agreement. Features may change during beta. Unless a written agreement says otherwise, there is no guaranteed service level, response time, feature availability or permanent storage period.
4. Amazon and third-party services
Groviix is independent and is not endorsed by Amazon. Amazon, Seller Central and Vendor Central are trademarks of Amazon.com, Inc. or its affiliates. Amazon controls application roles, account authorization, report availability, marketplace programs and API limits. Groviix cannot guarantee that Amazon will approve or continue any role, account connection or data source.
Features may depend on third-party services described in the Privacy Policy. The customer is responsible for its own Amazon and third-party agreements, accounts, permissions and policy compliance.
5. Customer data and authorization
You retain your rights in data, product materials and instructions that you submit or authorize Groviix to retrieve (“Customer Data”). You grant us and our service providers a limited right to host, process, transmit, transform and display Customer Data only as needed to provide, secure and support the requested service, comply with law and enforce these Terms.
You represent that you have the necessary rights and permissions for Customer Data, connected marketplace accounts, product photos, reference materials, brand content and users. Do not upload another party’s confidential information, personal data, copyrighted work or marketplace data unless you are authorized to process it.
6. Generated and assisted outputs
Listing text, images, analysis, alerts and recommendations produced with automated or AI-assisted features are drafts. They may be incomplete, inaccurate, unsuitable or inconsistent with marketplace or legal requirements. You must review and approve every output before use.
You are responsible for verifying product identity, quantity, packaging, claims, dimensions, ingredients, warnings, certifications, warranties, intellectual-property rights and marketplace compliance. Do not use Groviix to imitate another seller’s branding, copy protected creative work, misrepresent a product or generate unsupported claims.
7. Acceptable use
You must not:
- Access or use the service without authorization, share credentials improperly, bypass account boundaries or attempt to retrieve another customer’s data.
- Probe, scan, exploit, disrupt or overload the service except under prior written authorization for a coordinated security review.
- Introduce malware, destructive code or unlawful content; use the service for fraud, abuse, harassment or rights infringement.
- Resell or expose marketplace data, create unauthorized databases or benchmarks, or use Amazon data for advertising or purposes unrelated to the authorized customer feature.
- Reverse engineer the service except where applicable law expressly prevents that restriction.
8. Fees
No fee applies unless it is stated in a written quote, order or agreement accepted by the customer. That document controls the price, taxes, invoicing, renewal, cancellation and any included usage. Joining the beta or paying a fee does not guarantee Amazon role approval or customer account eligibility.
9. Suspension and termination
We may suspend or limit access when reasonably necessary to address a security risk, unlawful use, material breach, unpaid accepted charges, third-party platform restriction or risk to the service or other users. Where practical, we will provide notice and an opportunity to remedy. Either party may end a beta engagement according to the accepted written terms or, if none address termination, by written notice.
After termination, authorization to access Customer Data ends except for limited retention needed for deletion, backup expiry, security, disputes or law. Customers should revoke marketplace authorization separately in the relevant Amazon account controls. See Data deletion.
10. Our technology
We and our licensors retain rights in the Groviix service, software, interface, documentation, models, workflows and improvements, excluding Customer Data. These Terms grant only a limited, non-exclusive, non-transferable right to use the enabled service during the applicable engagement.
11. Confidentiality
Each party will use reasonable care to protect non-public business, technical and security information disclosed by the other and will use it only for the relationship. This does not apply to information that is public without breach, already lawfully known, independently developed or lawfully received without restriction. Disclosure required by law is permitted, with notice where legally allowed.
12. Disclaimers
To the maximum extent permitted by law, the beta service is provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation, particular commercial results, Amazon approval, accuracy of generated output, or continued availability of a third-party API or report. Nothing in these Terms excludes a warranty that cannot legally be excluded.
13. Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary or consequential loss, or lost profit, revenue, goodwill or data, arising from these Terms. Any further liability cap or allocation will be stated in the accepted written agreement. Nothing limits liability that cannot legally be limited, including liability for fraud or wilful misconduct where applicable.
14. Changes
We may update these Terms as the beta, law or third-party requirements change. We will post the updated date and, for material changes affecting an active customer, provide reasonable notice through the service or account contact. Continued use after the effective date constitutes acceptance where permitted by law.
15. Governing law and contact
Unless an accepted written agreement states otherwise, these Terms are governed by the laws of India, subject to any mandatory law that applies. Courts with jurisdiction over the registered office of ALLIN INFO SYSTEMS PRIVATE LIMITED will have jurisdiction, except where applicable law requires another forum.
Questions: amazon@allinwebsolutions.com.